Most people understand the importance of trust and the role it plays in building strong relationships in both their personal and professional lives. Trust is the basis for almost everything we do and it's the foundation on which the relationships in our lives thrive or not.
As for the workplace, constructing a culture of trust, with consistency over time, is what makes a meaningful difference in the lives of the people who show up every day to do work that matters.
I recently had world renowned trust researcher and author, Charles Feltman, on my podcast. He wrote a fantastic book called the Thin Book of Trust that all leaders should get their hands on.
Charles' work emphasizes that trust is an essential aspect of strong, authentic and productive working relationships. But that it doesn't just happen. He firmly believes that we must all pay close attention to the words and behaviors that affect trust.
Trust is reinforced and strengthened by using specific language, stating our own needs, but also consistently checking in with the needs of others.
Charles states that reflection plays a pivotal role in assessing to what extent our words and actions align with building the culture of trust we want in our organization. Not only do individuals within the workplace have a responsibility to reflect on their own words and actions, but leaders also need to help facilitate important check ins, for their teams, to see whether or not they are on track.
If you are interested in learning more about Charles' work, you can get your hands on a copy of his book here. As well, you can hear more by listening to the podcast I recorded with him. Simply click the photo below to access our episode. I hope that either of these resources help you better unpack the role of trust and provide you with the necessary tools to build a stronger foundation of trust in your own workplace. Thanks for reading.
KAUST Faculty, Pedagogical Coach. Presenter & Workshop Leader.IB Educator. #RunYourLife podcast host.